This page sets out the terms and conditions (“Terms”) on which we supply any of the products listed on our website www.billringa.com (“our website”) to you.
Please read these Terms carefully before ordering any products. By placing an order through our website, you agree to be bound by these Terms.
If you have any questions about these Terms, please contact our client support before placing an order.
Please print or save a copy of these Terms for your own records.
Bill Ringa Footwear is a footwear brand that designs, makes and sells footwear. Bill Ringa Footwear is a trading name of Handelsmaatschappij Wetsteijn, registered in the Netherlands. The Bill Ringa® trademark is registered with the Benelux Office for Intellectual Property (BOIP) and owned by Bill Ringa Footwear.
Company details:
Handelsmaatschappij Wetsteijn (trading as Bill Ringa Footwear)
Registered address: Veldewater 18, The Netherlands
Chamber of Commerce (KVK): 54422019
VAT number: NL001644037B23
Website: https://www.billringa.com
Email: info@billringa.com
Telephone: +31 (0)6 1414 8776 (Monday – Friday 09:00–17:30 CET)
By accessing or using our website, you agree to be bound by these Terms and our Privacy & Cookie Policy. If you do not agree, please stop using the website.
Our website is provided for personal, non-commercial use only. We make reasonable efforts to ensure that product descriptions and photographs are accurate; however, slight variations may occur due to screen display differences.
We do not guarantee that the website will always be available, uninterrupted or error-free, or that defects will be corrected.
You are responsible for ensuring that the personal details you provide are true and accurate, and for maintaining the confidentiality of your account credentials.
All prices are stated in euros (EUR) and include Dutch VAT (21%), unless stated otherwise. Shipping costs (if applicable) are displayed at checkout before you confirm your order.
Placing an order constitutes an offer to purchase. A contract is formed only when we email you a written order confirmation.
We reserve the right to refuse or cancel any order prior to dispatch in case of suspected fraud, stock issues or incorrect pricing.
By placing an order, you confirm that you are at least 18 years old and legally capable of entering into binding contracts.
We accept the payment methods shown during checkout, including but not limited to:
Payments are securely processed through Mollie and/or PayPal. We do not store or have access to your complete credit-card details. All payments are subject to authorisation and validation by the payment provider. If authorisation fails, the order will be cancelled automatically.
We offer free shipping to customers in the Netherlands.
For other regions, free shipping applies to orders of:
We ship through carriers such as FedEx, DHL, DPD or PostNL.
Estimated delivery times:
While we make every effort to deliver within these periods, they are estimates and not guarantees. Risk of loss or damage passes to you once the goods are physically delivered to you or a person you designate.
If you provide an incorrect address, please contact us within 4 hours after placing your order. After this period, we cannot change delivery details.
If your parcel is lost or damaged in transit, notify us within 14 days so we can assist with a carrier claim.
For deliveries outside the EU, import duties or local taxes may apply. These are your responsibility.
Ownership of the goods passes to you once we have received full payment for the order.
If you are not fully satisfied with your purchase, you have the right to withdraw from the contract within 14 days after receiving your items, without giving any reason. To exercise this right, please notify us by email at info@billringa.com before returning any item. You may use the standard EU withdrawal form, though this is not mandatory.
Returned products must be unused, undamaged and in their original packaging (double-boxed if possible). You may inspect the goods as you would in a store, but any depreciation in value due to handling beyond what is necessary to establish their nature or functioning may be deducted from your refund.
Return shipping costs:
Netherlands – returns are free of charge; a prepaid return label will be provided upon request
Outside the Netherlands – return shipping costs are at your own expense, unless the product is faulty or incorrectly supplied
If you prefer, you may contact us to request a return shipping quote — we can arrange a label through our carrier network at cost price
We will reimburse all payments received, including the standard outbound delivery costs, within 14 days after receiving the returned goods or proof of return.
Exceptions to the right of withdrawal:
If you discover a manufacturing defect within a reasonable time after receipt, please contact us. We will, at our discretion, repair, replace or refund the item in accordance with Dutch and EU consumer law. A two-year statutory warranty applies to consumer purchases within the EU.
If you have a complaint or feedback, please email info@billringa.com with a clear description of your concern. We will acknowledge and respond within 14 days of receipt.
You may also submit disputes through the European Online Dispute Resolution (ODR) Platform: https://ec.europa.eu/consumers/odr
All content on this website, including text, images, logos and design, is owned by or licensed to Bill Ringa Footwear.
The Bill Ringa® trademark is registered with the Benelux Office for Intellectual Property (BOIP). Reproduction, adaptation or distribution without prior written consent is strictly prohibited.
We are not liable for any indirect, incidental or consequential losses arising from use of our website or products, except where caused by our intent or gross negligence. Our total liability shall not exceed the purchase price of the item concerned. Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud or breach of statutory consumer rights.
Your privacy is important to us. Personal data are processed in accordance with our separate Privacy Policy, available at:
https://www.billringa.com/privacy-policy
Use of cookies and similar technologies is explained in our Cookie Policy.
We may update these Terms from time to time. Material changes will be announced on our website or by email before they take effect. The version in effect at the time you place your order will apply to that order.
These Terms and any contract between you and Bill Ringa Footwear are governed by Dutch law. Any dispute shall be submitted to the competent court in Rotterdam, The Netherlands. If you are an EU consumer, you may also benefit from mandatory consumer protections in your country of residence.
Bill Ringa Footwear
Trading name of Handelsmaatschappij Wetsteijn
Registered in the Netherlands
Chamber of Commerce (KvK): 54422019
VAT number: NL001644037B23
Email: info@billringa.com
Website: https://www.billringa.com